Commonly Asked Questions

Are you a one man team?

Yes, for the most part.  I currently have a part time helper.  However, I do all the design for electrical, mechanical, and firmware myself.  I do hope to grow that team. 

 

All RetroOnyx gear is assembled in my office and garage with the exception of some PCB assembly.  I have quite a bit of gear now including two full soldering stations, a laser etcher, two 3D printers, a CNC, and plenty of hand tools.

Is this a part time gig for you?

At the moment yes.  I do most of my work at nights and on the weekends.  Quite frequently when the rest of the family is sleeping.  :-)

What are the payment options?

All payments through the site are processed by PayPal.

What is your return policy?

If you're not happy, I'll refund.  I like happy customers.  I only ask that it's within reason.  I cannot refund a product that you've been using for 6 months.  Please check it out within the first week of receiving the item and make sure you're happy.  I'll always do what I can to help.